Hello, for improving provided services utilize our site cookies. Cookies are small text files that are placed on your computer or device when you visit our site. More info

General Terms and Conditions

1. General Terms and Conditions

The following General Terms and Conditions regulate the relationships of parties to a Purchase Contract entered into by and between the Seller – Dance Master o.z., Myslavská 134, 040 01 Košice, reg. Min. In. - civic association section, registered in the Commercial Register no. 820 79948 with the Municipal Court in Košice, and the Buyer. 

Contact:

Dance Master o.z., Myslavská 134, Košice
Company ID no: 48413046
Tax ID no: 2120125128

Tel: 00421 911 339 563 
Email: info@dancemaster.sk

1. Supervisory authority:
The Inspectorate of the Slovak Trade Inspection with the seat in Košice (Vrátna č. 3, 043 79 Košice 1) for the region of Košice, tel. 055/6220 781 http://www.soi.sk, http://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti-soi

1.1.
The Terms and Conditions valid on the date of purchase are an integral part of the purchase contract. Deviations agreed in the purchase contract (and its amendments) concluded between the Seller and the Buyer have priority over the Terms and Conditions. The agreed terms and conditions shall not be in conflict with other laws and regulations (shortening of the return period, warranty period, etc.)

1.2
Ancillary contract means a contract by which the consumer acquires goods or services related to the subject of the contract and these goods or services are provided by the trader or a third party on the basis of an arrangement between that third party and the trader.

1.3
Unless otherwise stated all prices shown on the Seller's website are inclusive of VAT according to valid regulations of the Slovak Republic and other applicable taxes. The item prices shown do not include the delivery fee, which will be added to your total order price. All the special offers are limited if not stated otherwise.

 

1.4 The Seller reserves the right to adjust the price of the goods on any of the Seller's websites at any time. The price changes shall not have any impact on the purchase contract concluded before the price changes regardless of the delivery of the goods.

1.5 In case the Seller fails to fullfil the obligations specified in the applicable legislation of the Slovak Republic or the European Union or in these terms and conditions, the Buyer can exercise the right against the Seller through the competent court or authority.

2. Purchase Contract Conclusion

2.1. The Buyer sends an offer for a purchase contract to the Seller in a form of the filled out and sent online order on the Seller's website, and thus places an order, with the transfer of the right of ownership of the item at the stated price and under stated conditions chosen by the Buyer in this order, as the subject of the contract.

2.2.
After placing an order, an automated confirmation email letter about the order is sent to the email address provided by the Buyer (hereinafter “order confirmation”). All other order related details may be sent to the Buyer's email address.

2.3.
The order confirmation includes details regarding the receipt of the order by the Seller but it is not the confirmation of the acceptance of the proposal of the purchase contract.

2.4.
The Seller will send an email to the Buyer with the information about the acceptance of the order (hereinafter “order acceptance”). The order acceptance includes the information about the name and specifications of the item which is the subject of the purchase contract, information about the price of the item and/or other services, shipping information – approximate date, the name and information about the place of delivery and information about the price, conditions, method and dates of the transit of the item to the agreed place of delivery of the item for the Buyer, information about the Seller (business name, address, company ID, commercial register number, etc.), or any other necessary details.

2.5. The purchase contract is concluded by the delivery of the order acceptance in the electronic or written form to the Buyer.

2.6. The Seller informed the Buyer about the pre-contract details regarding claims, payment, commercial, shipping and other conditions in a clear, comprehensible, unambiguous way before the online order.


3. Rights and Obligations of the Seller


3.1. The Seller is obliged to:
a) deliver the goods based on the confirmed order acceptance to the Buyer in the agreed amount, quality, delivery date and pack or arrange the shipment in a way to preserve and protect the goods,
b) ensure, the delivered goods meet the existing legislation of the Slovak Republic,
c) provide the Buyer with the confirmation of the conclusion of the purchase contract immediately after the conclusion of the purchase contract or not later than with the delivery of the goods, on a durable medium, e.g. via email. The confirmation must include all the information referred to in 2.6 including the purchase contract withdrawal form.
d) deliver all the documents necessary to take and use the goods and other documents required by the existing legislation of the Slovak Republic to the Buyer not later than with the delivery of the goods in a written or electronic form.


3.2. The Seller has the right to the prompt and timely payment of the price, by the Buyer, for the delivered goods.

3.3 If the item is no longer available or it has been sold out and the Seller is not able to deliver the item to the Buyer within the delivery period agreed in the purchase contract or in the general terms and conditions or at the agreed price, the Seller is obliged to offer to the Buyer an alternative item or the possibility to withdraw from the purchase contract (by cancelling the order). The Buyer can withdraw from the purchase contract or cancel the order by sending email. In case the Buyer has paid the price or its part, the Seller will return the paid amount or its part to the Buyer withing a 14-day period starting on the day of delivery of the email regarding the withdrawal from the purchase contract or cancelling of the order, to the Buyer's account unless the contracting parties decide otherwise. In case the Buyer does not accept an alternative offer from the Seller within a reasonable period and does not withdraw from the purchase contract, the Seller has the right to withdraw from the purchase contract and in case the Buyer has paid the price or its part, the Seller is obliged to return the price or its part to the Buyer within a 14-day period starting on the day of delivery of the email regarding the withdrawal from the purchase contract.

4. Rights and Obligations of the Buyer


4.1. The Buyer was informed by the Seller with the fact that the duty to pay the price is part of the order.

4.2 The Buyer is obliged to:
a)
take delivery of the ordered and delivered item,
b) pay the Seller the agreed price within the agreed payment period including ship
ping costs,
c) confirm tak
ing delivery of the item in the delivery note by the Buyer's or authorized person's signature.


4.3 The Buyer has the right to delivery of the item in the amount, quality, date and place agreed by the contracting parties.

5. Delivery and payment terms


5.1 The Seller is obliged to deliver the item to the Buyer in the shortest possible time, depending on its availability in stock. The delivery period takes between 3 to 15 working days from the delivery of a binding order. In specific cases or in case of late delivery, the Seller is obliged to contact the Buyer and inform him/her about the prolonged delivery period.

5.2 If the Seller and Buyer did not agree otherwise in the purchase contract, the Seller is obliged to deliver the item to the Buyer immediately, not later than 30 days after the conclusion of the purchase contract. If the Seller does not fulfill the obligation to deliver the item within the agreed period as stated in the first sentence, the Buyer has the right to withdraw from the contract.


5.3 The Seller has the right to call upon the Buyer to
take delivery of the item also before the delivery date agreed in the purchase contract.

5.4 The Buyer is obliged to take delivery of the item in the place which agreed in the purchase contract by the Seller or the Seller's representative authorized to deliver the item or by any other means before the delivery date of the item (hereinafter “place“). The Buyer is obliged to take delivery of the item within the time period, which agreed in the purchase contract by the Seller or the Seller's representative authorized to deliver the item or by any other means before the delivery date of the item (hereinafter “delivery time period“).

5.5 In case the Seller delivers the item to the place and within the delivery time period, the Buyer is obliged to take the item personally or authorize a person to take the item, in case the Buyer is not available, and sign the document regarding the payment of the price and delivery and acceptance of the item. The authorized person is obliged to present a copy of the order acceptance to the Seller. The item is considered to be delivered and accepted at the moment of the delivery to the Buyer. The delivery of the item is understood to be the shipment of the item to the place, its acceptance by the Buyer or the authorized person and signing the document regarding the payment of the price and delivery and acceptance of the item by the Buyer or the authorized person.

5.6 If the delivery of the item is necessary to repeat due to the unavailability of the Buyer in the place and within the delivery time period or if the Buyer without any prior written withdrawal from the purchase contract does not take the item within 7 days after the expiration of the delivery time period, the Seller has to right to the compensation for the damage at the amount of actual costs related to the unsuccessful delivery of the item to the place.

5.7 The Buyer is obliged to
examine the delivery, the item and the packaging, immediately after the delivery in the presence of the Seller's representative. In case of any deficiency of the item, the Seller's representative is obliged to allow the Buyer to file a notification about the scale and nature of the deficiency of the item and confirm the correctness of the information given in the notification by his/her signature. Based on this notification delivered to the Seller, the Buyer may refuse to accept the delivered item with a defect or confirm the delivery of the item with a defect and consequently, in reference to Section 8 of the general terms and conditions, claim the defected item with the Seller or any authorized person. In case the Buyer refuses to take the defected item, the Seller bears all the costs related to the return of the item to the Seller.

5.8 The Buyer has the right, in case of failure of the delivery of the item by the Seller within the delivery time period referred to in 5.2 of the general terms and conditions, to withdraw from the purchase contract and the Seller is obliged to return the paid amount of the price to the Buyer within 14 days from the delivery of the withdrawal from the purchase contract by the transfer to the bank account of the Buyer given by the Buyer.

6. Purchase price


6.1. The
purchase price of the item agreed in the purchase contract between the Seller and the Buyer is stated in the order acceptance (hereinafter “price“). If the price written in the confirmation of the order delivery is higher than the price of an identical item on the website at the time of the order placement by the Buyer, the Seller will send an email with the information regarding the new price offer at a different amount, which is to be considered as the Seller's proposal to conclude a new purchase contract which must be confirmed in written or by email by the Buyer to conclude a valid purchase contract.

6.2 The Buyer is obliged to pay the Seller the price including shipping costs in cash or by bank card when taking the item in person, payment on delivery in the place of the item delivery or by bank transfer to the account of the Seller stated in the order acceptance or on the website of the Seller at the time before taking the item.

6.3 In case the Buyer pays the Seller the price by bank transfer, the payment day is considered to be the day when the Seller's account is credited.
6.4 The Buyer is obliged to pay the Seller the price for the item within the payment period stated in the purchase contract, however not later than at the point of the taking delivery of the item.

6.5 In case the Buyer does not pay the Seller the full price before the delivery of the item to the place and the contracting parties did not agree on installments, the Seller has the right to refuse to deliver the item to the Buyer.

7. Transfer of the property and damage risk in the goods


7.1.
The Buyer acquires the ownership of the goods after the full payment of the price for the goods.

7.2 The damage risk of the goods is transferred to the Buyer at the point when the Buyer or the third authorized person takes delivery of the goods from the Seller or the Seller's representative authorized to deliver the goods or in case the Buyer does not do so in a timely manner, then at the point when the Seller allows the Buyer to handle the goods and the Buyer takes delivery of the goods.

8. Claims (responsibility for deficiency, warranty, claims)

8.1. In case of an item deficiency that can be repaired, the Buyer has the right to the free of charge, immediate and proper repair. The Seller is obliged to repair the deficiency immediately.

8.2.
The Buyer may, instead of the deficiency repair, ask the item or its part, in case of a faulty part of the item, to be replaced if the Seller does not assume unreasonable expenses referring to the price of the item or the gravity of the defect.

8.3.
The Seller may always ask the Seller to replace the defective item if the Seller does not assume any serious inconvenience.

8.4.
In case of an item deficiency that cannot be repaired that makes it impossible for the item to be used as an item without any deficiency, the Buyer has the right to the replacement of the item or the withdrawal from the contract. The Buyer has same rights in case of repairable defects, however, the Buyer cannot use the item properly due to reoccurrence of the defect after the repair or numerous defects in the item.

8.5.
In case of other irrepairable defects, the Buyer has the right to a reasonable discount of the price of the item.

8.6.
The Seller informed the Buyer about the Buyer's rights that arise from Section 622 Civil code (8.1 to 8.3 of the general terms and conditions) and the rights that arise from Section 623 Civil code by the means of placing the general terms and conditions on the website of the eshop of the Seller and the Buyer could read them before placing an order.

8.7.
The Seller takes responsibility for defects in the goods as defined by the existing legislation of the Slovak Republic and the Buyer is obliged to claim the goods with the Seller.

8.8.
Section 8 of these general terms and conditions deals with the claim processing. The Buyer was dully informed about the claim procedure and informed about conditions and means of claims of the goods including the information about where to claim the goods, and about warranty services pursuant to Act no. 250/2007 Coll. Section 18 (1) on customer protection and amended Act no. 372/1990 Coll. on violations as amended and supplemented (hereinafter “Act”) at the time before the conclusion of the purchase contract by the means of placing the general terms and conditions on the website of the eshop of the Seller and the Buyer could read them before placing an order.

8.9.
The claims refer to the goods bought by the Buyer from the Seller on through the eshop on the website of the Seller.

8.10.
The Buyer has the right to claim the defective item with the Seller only for defects of the item that the manufacturer, supplier and Seller can be held responsible for, with the valid warranty and when the Buyer bought the item from the Seller.

8.11.
If the item is defective, the Buyer has the right to claim the item at the place of business of the Seller pursuant to Section 18 (2) by the means of delivering the item to the place of business of the Seller and the declaration of will of the Buyer to set up a claim pursuant to 8.1 – 8.5. of the general terms and conditions (hereinafter “claim request”) for example by the means of the filled out claim request form which is placed on the website of the eshop of the Seller. The Seller recommends to insure the item for shipping. The Seller does not accept cash on delivery mail. The Buyer is obliged to truthfully state all the requested information, especially to describe the details and scale of the deficiency of the item in the claim request; the Buyer at the same time states which of the rights pursuant to Section 622 and 633 Civil Code the Buyer makes a claim to. The Buyer has the right to claim with the service provider authorized by the manufacturer of the item to provide warranty service (hereinafter “authorized service provider”). The list of authorized service providers is stated in the warranty certificate or the Seller sends it to the Buyer on request.

8.12.
The claim procedure related to the item that can be delivered to the Seller starts on the day when all the following cumulative conditions are met:
a) delivery of the Claim request form to the Seller
b) delivery of the claimed item
c) delivery of the purchase receipt

8.13.
The Seller or the authorized person issues the claim request confirmation to the Buyer in a suitable form chosen by the Seller, for example an email or a written letter, in which the Seller is obliged to describe the deficiency of the item and informs the Buyer about the Buyer's rights pursuant to 8.1.-8.3. of the general terms and conditions (Section 622 Civil Code) and the rights pursuant to 8.4.-8.5. of the general terms and conditions (Section 623 Civil Code). If the item is claimed by the means of distance communication, the Seller is obliged to deliver the claim request form confirmation to the Buyer immediately; if it is not possible to deliver the confirmation immediately it must be delivered without any further delay, not later than the delivery of the processing of the claim confirmation; the claim request form confirmation does not need to be delivered in case the Buyer has other alternatives how to make a claim.

8.14.
The Buyer has the right to decide which of the rights pursuant to Section 622 and Section 623 Civil Code the Buyer will use and at the same time the Buyer is obliged to inform the Seller about the decision. Based on the decision of the Buyer which of the rights pursuant to Section 622 and Section 623 Civil Code the Buyer will use, the Seller or the authorized person is obliged to define the claim procedure pursuant to Section 2 (m) of the Act, immediately, in more complex cases within 3 days after the beginning of the claim procedure, in justified cases, especially, if complex technical examination is requested not later than 30 days after the beginning of the claim procedure (refers to consumers only, not legal entity). After the claim procedure has been defined, the Seller or the authorized person processes the claim immediately, in justified cases the claim can be processed later. The claim process must not take longer than 30 days after the beginning of the claim procedure (refers to consumers only, not legal entity). After the expiration of the claim processing period, the Buyer has the right to withdraw from the contract or the right to get the replacement of the item.

8.15.
The Seller is not liable for the deficiency of the goods:
a) if the Buyer did not use the right, related to the responsibility of the Seller for the deficiency of the goods before the end of the warranty period of the goods,

b) if the mechanical damage was caused by the Buyer
c) if the defect was caused by the use of the goods in conditions that do not conform to the general environment conditions of the goods by intensity, humidity, chemical or mechanical effects,

d) if the defect was caused by improper use, service or negligence of the care of the goods,
e) if the defect was caused by abuse or in conflict with the conditions stated in the documents or general use of the goods procedures,

f) if the defect was caused by unauthorized repair, or damage resulting from water, fire or static or atmospheric electricity or acts of God,
g) if the defect was caused by unauthorized repair personnel

8.16. The Seller is obliged to process the claim and complete the claim procedure by one of the following options:
a) delivery the repaired item,
b) replacement of the item,
c) refund of the purchase price,
d) providing reasonable discount of the purchase price,
e) written notice to accept the Seller's settlement,
f) justified rejection of the claim.


8.17. The Seller is obliged to issue a written document to the Buyer regarding the means of processing the claim and the result of the claim procedure not later than 30 days from the day the claim was filed (refers to consumers only, not legal entity). The Seller will inform the Buyer about the result of the claim procedure immediately after the completion of the claim procedure by phone or email and at the same time the claim procedure document will be sent to the Buyer either with the goods or via email.

8.18. The claim procedure refers only to defect stated in the Claim request and the confirmation of the claim request pursuant to 8.14 of the general terms and conditions.

8.19. The claimed item must be clean.

8.20. The provisions of Section 8 of the general terms and conditions explicitly do not apply for the entities not complying with the definition of the consumer stated in Section 2 (a) of the Act.

8.21. For consumer complaints, please, contact: Slovenská obchodná inšpekcia (SOI) Inšpektorát SOI pre Košický kraj Vrátna č. 3, 043 79 Košice 1 odbor technickej kontroly výrobkov a ochrany spotrebiteľa a právny odbor tel. : 055/6220 781 http://www.soi.sk, http://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti-soi

9. Personal data and personal data protection

9.1. The contracting parties agreed, that in case the Buyer is a private entity, the Buyer is obliged to give information about the Buyer's name and surname, permanent address, ZIP code, telephone number and email address to the Seller in the order.

9.2. The contracting parties agreed, that in case the Buyer is a legal entity, the Buyer is obliged to give information about the Buyer's business name, business address, ZIP code, company ID, telephone number and email address to the Seller in the order.

9.3. The Buyer can, at any time, check and change the provided personal information as well as cancel the registration after logging into My account on the eshop website.

9.4.
The Seller, hereby, informs the Buyer that pursuant to Section 10 (b) of the Act no. 122/2013 Coll. on Protection of Personal Data and on Changing and Amending of other acts, resulting from amendments and additions (hereinafter “act on protection of personal data”) the Seller as the operator will process the personal data of the Buyer without the consent of the Buyer as the person in the process of the conclusion of the purchase contract as the processing of the presonal data of the Buyer will be executed by the Seller in the pre-contractual relationship with the Buyer and the processing of the personal data of the Buyer is necessary for the purchase contract execution, in which the Buyer represents one of the contracting parties.


9.5.
The Buyer may tick a box before the submitting of the order and thus give the consent, pusuant to Section 11 (1) of the Act, to the Seller to process and save the Buyer's personal data, especially the above mentioned data and/or the data that is necessary for the activities of the Seller related to sending information about new products, discounts and special offers of goods and to process the data in all the Seller's information systems related to sending information about new products, discounts and special offers of goods.

9.6.
The Seller undertakes to process and manipulate the personal data of the Buyer pusuant to the existing legislation of the Slovak Republic.

9.7.
The Seller declares, that pusuant to Section 6 (2)(c) of the Act on protection of personal data, the Seller will collect the personal data solely for the purpose stated in the general terms and conditions.

9.8.
The Seller declares, that pusuant to Section 6 (2)(c) of the Act on protection of personal data, the Seller will collect the personal data for a different purpose than stated in the general terms and conditions separately and the Seller will ensure that the personal data is processed and used solely by the means corresponding to the purpose for which the data was collected and that the Seller will not merge it with the personal data collected for different purposes.

9.9.
The Buyer gives consent to the Seller pursuant to 9.5 of the general terms and conditions for the limited time period until the completion of the purpose of personal data processing. After the completion of the purpose of personal data processing, the Seller will immediately arrange liquidation of personal data of the Buyer. The Buyer can revoke the consent with the personal data processing at any time in a written form. The consent expires within one month of the delivery of the revocation of the consent to the Seller.

9.10.
The Buyer will be asked, by ticking a box before submitting an order, to confirm that the Seller informed the Buyer in a clear, comprehensible, unambiguous way about:
a)
the Seller's identification details that are stated in Section 1 of the general terms and conditions,
b) the identification details of the third party, the company that will ship the ordered goods to the Buyer and that the details are stated in the acceptance,
c) the purpose of processing of personal information which is the conclusion of the purchase contract between the Seller and the Buyer,
(d) the fact that the Seller wil process personall information of the Buyer including the Buyer's name and surname, permanent address, ZIP code, telephone number and email address if the Buyer is a private entity; and the Buyer's business name, business address, ZIP code, company ID, telephone number and email address if the Buyer is a legal entity,
(e) the fact that the Buyer is required to provide the requested personal information.


9.11.
The Seller will process personal information in the manner which is pursuant to morality and only pursuant to specified or determined purpose which does not contradict the Act on protection of personal data or any other binding legislation and will not avoid them. The Seller may not force the data entity’s consent or make it conditional with a threat of rejecting the contractual relation, service, goods or duty of the Seller imposed by the Law.

<